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Supplier Code of Conduct — translation and briefing

Most supplier codes are signed by someone who has never read them, in a language they do not work in, because signing was faster than asking. That signature is the first thing an auditor tests, and it is the first thing that fails.

In short: we take your supplier code of conduct or responsible-sourcing policy, translate it into Mandarin a factory manager can actually use, walk their management through it, and return a signed acknowledgement plus a written record of everything they queried, qualified or refused. From US$350 per supplier.

A code nobody has read to the supplier is a document, not a control. The difference shows up in exactly one place: an audit.

What actually happens to a code of conduct

It is emailed as an English PDF attached to a purchase order. The sales contact who receives it needs the order, does not read English legal text, and correctly judges that signing is faster than asking. It comes back scanned and chopped within a day, which everyone reads as cooperation. Nobody in production has ever seen it.

Two years later a customer or an auditor asks how the code was communicated, in what language, and to whom. There is no answer, because nothing happened. The document is genuine and the process behind it is empty, and it is the process that was the point.

What we do instead

Working Mandarin, not literal Mandarin

Translated so a production manager can act on it. Abstract obligations rendered as the concrete practices they actually describe.

Briefed to management

A live session with people who can commit the factory — not an attachment to a sales contact. In person where the supplier is inside the Zhejiang belt.

Questions recorded, not smoothed over

Everything they asked, qualified or pushed back on, captured verbatim and translated. Objections are findings.

Acknowledgement with a trail

Signed and chopped acknowledgement, plus who attended, when, in what language, and what was covered.

Where we stop

We do not write the code. A policy that two parties will sign is a document with legal consequences, and drafting one is not consultancy work — see what we don’t do. If you do not yet have a code, the sensible order is to have counsel or your customer’s programme supply the text, and then bring us in to make it land.

We also do not audit against it. Establishing whether a factory does what the code requires is an accredited social-audit exercise, and we are not an accredited body. What we can do afterwards is put specific evidence requests to the supplier and record the answers — that is the compliance requirement briefing.

The deliverable. The bilingual code as briefed, a signed and chopped acknowledgement, an attendance and session record, and a written list of every query and objection with our translation of the supplier’s own words. Evidence that a real conversation happened — which is the thing the signature alone can never show.

Ready to get this sorted?

Book a 45-minute consult. We map your situation to the right process, tell you honestly what is and is not possible, and give you a fixed fee. No obligation.

Book a consult · US$120 Credited in full against any service you go on to book.